The Android operating system has a special storage, Gallery, for easy browsing and searching of photos. It contains all the photos and video files available on your smartphone. However, there are situations in which, when you want to view the captured material, a message appears: there was an error in the gallery application. Let's find out the reasons for the error and how to fix it.
What could be causing the problem?
The main reason for the problem is the lack of space on the phone. And this applies not only to internal storage, but also to RAM. The system is unable to analyze the photos you create, so the phone writes that there was an error in the gallery app. This is especially true for large video files taken with a high-quality camera. Sometimes such records can occupy several gigabytes of memory.
There are still a number of other reasons, such as:
- Failure of the memory card or internal storage. Here you can fix the problem only in the service center, or by replacing the SD-card yourself.
- Failure in the operating system. The main factors are errors in various programs and services.
- Overflowing cache applications. It is not just about the software in question, but about all the programs available on the device.
What to do if there is an error in the gallery app on your Android phone
The principle of action in this situation is quite simple. You will be lucky if you manage to avoid resetting the phone to its original settings. But as practice shows, In most cases, simply clearing the cache and rebooting the machine is enough. Let's understand in more detail what to do when an error occurs in the gallery.
Resetting the application cache
This method is familiar to every user who has ever cleaned a smartphone from unnecessary debris. For convenience, we suggest using the step-by-step instructions:
- Go to settings.
- Open the menu with all the applications.
- Now from the list you need to find the program "Gallery". For convenience, it is recommended to use the search engine by typing the appropriate query into the line.
- Then go to the page with the utility. Depending on the Android version you are suggested to press the following buttons: "Clear cache" or "Clear data". At the end confirm the operation with the key "OK".
After the cleaning procedure is complete, it is recommended that reload device.
Full reset
Let's note at once that the method will definitely work in any situation. However, you should understand that all the files stored in the system memory will be completely deleted from the Android phone. That's why before resetting it is recommended to remove all the folders transfer to SD card. So, here are the step-by-step instructions to reset the device to the factory settings:
- Start the settings.
- Go to "Advanced settings".
- Select the item "Restore and reset".
- Now scroll down to the tab "Reset Settings".
- Then click the button with the same name, and then confirm the operation by pressing "OK".
After that, the phone should turn off and then reboot.
Installing a third-party application
There are now many programs on Google Play that can replace the standard photo and video storage. Most of them are completely free and do not take up much memory space. This method is suitable only if the failure does not interfere with your daily work.
The software allows you to Sync pictures with the camera app and gallery. You can also try to delete the default photo storage, but it is advisable to have root rights.
Video tutorial
As you can see, there are several methods of fixing the error in the gallery application. Each method has its own advantages and disadvantages. Remember that it is advisable to reset to factory settings only as a last resort when the previous methods do not help.